Baltimore Music Company features an in-house, multi-certified, full-service repair and restoration department. Our expert staff of luthiers and technicians specialize in stringed instrument and tube amplifier repair, restoration and customization.  

The Custom Shop at BMC is driven by the pursuit of providing the highest levels of customer service, repairs, customization and custom builds for stringed instruments and tube amplifiers. Our luthiers are multi-certified for some of the biggest brands in the industry including Fender, Gretsch, Squier, Jackson, EVH, Charvel, Taylor and others. We stock a variety of manufacturer replacement parts, brand name and boutique pickups, custom in-house and many vintage parts.  

We offer a wide array of services ranging from simple re-strings, set-ups, pickup repairs, electronic upgrades, structural repairs, finish work and full restorations as well as tube amplifier repair and restoration. Our facility features an industrial grade spray booth and our fretwork is performed utilizing our PLEK machine, which offers unparalleled accuracy with a tolerance of .001mm.  

Your relationship with your instrument is personal and cannot be summed up by “factory spec”.  Our goal is absolute customer satisfaction which is why we stand by all of our repairs and offer a 90 day satisfaction guarantee on our set-up and fretwork. 

We want to get it just right and look forward to working with you!